Lifetime warranty

We strive for excellence

Therefore we develop and manufacture our products in such a way as to guarantee the highest safety standards and we perform countless checks on each product, manufactured at our plants. However, if defects or problems should arise despite our great care, we want our customers to be protected through a lifetime warranty on our products.

Free product replacement

Advan fixes or replaces defective products according to the type of product or the necessary repair work.

To your safeguard

All Advan’s implants and prosthetic components are guaranteed against faults due both to materials and production processes.

Lifetime warranty

We strive for excellence: therefore we develop and manufacture our products in such a way as to guarantee the highest safety standards and we perform countless checks on each product, manufactured at our plants. However, if defects or problems should arise despite our great care, we want our customers to be protected through a lifetime warranty on our products.

Advan aims to supply professionals with safe, effective and efficient products. In our daily product development and quality improvement activities, Advan might reserve the right to make changes to products, instruments, surgical procedures, prosthetic techniques and instructions for use if this leads to an improvement of the product and to an advantage for dental professionals. Moreover, Advan reserves the right to modify prices, delivery terms and sale conditions without notice. The products are not available in all countries.

Lifetime warranty: Advan offers a warranty on all its implants and prosthetic components against defects in materials and workmanship. The warranty is valid exclusively if Advan‘s products are used in combination with original components and instruments and in line with the instructions for use (IFU). The warranty is valid exclusively for dentists and dental technicians, not for patients. Conditions of use of all our products are reported in the protocols for use and in surgery manuals: we ask our clients to read them carefully and to respect all instructions.

Advan fixes or replaces faulty products according to the type of product or to the necessary repair work. The buyer takes on all risks and responsibilities deriving from the use of the product both separately and together with products which are not distributed by Advan. The lifetime warranty applies only to the replacement of faulty products and does not foresee a refund for dentists, dental technicians or patients for potential additional components, instruments, treatment costs and other costs or duties deriving from the replacement of the faulty product.
Treatment planning and product placement is the exclusive responsibility of dentists. Advan recommends taking part to professional development courses, obtaining a degree in implantology and observing both the instructions for use (IFU) and the recommendations of the technical documents available to users. Advan’s products can be sold exclusively to dentists and dental technicians according to current regulations. The products described in this catalogue can be covered by a patent.

Any product will be replaced only upon receipt of a compiled complaint form, available upon request to our customer service.

The complaint form should be filled out in all its parts, stamped and signed. Moreover, it should be sent together with the defective product and any other parts that were used by the dentist no later than THREE (3) months from the time the defect became apparent. In case of unsuccessful implant placement, it is MANDATORY to send the x-ray results of the failed implant system. Before sending any product, we kindly request our clients to sterilize it.

Important! Read the instructions before use!

Disclaimer of warranties; limitation of liability
Advan disclaims any explicit or implicit warranty and is not responsible for any loss of earnings and direct or indirect, collateral or consequent damages, directly or indirectly linked to Advan‘s products, services or information.

Free product replacement

Advan fixes or replaces defective products according to the type of product or the necessary repair work.

To your safeguard

All Advan’s implants and prosthetic components are guaranteed against faults due both to materials and production processes.